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Dear Patient,

Thank you for trusting Fig Garden Optometry to care for you and your family! We value the trust our patients have placed in us and strive to provide the highest quality care efficiently, at a fair fee and with a personalized approach.

In all of our years of providing eye care we are used to facing challenges in order to provide our patients with quality, quality in the care we give and in the products we provide. We want to confirm to you we are committed to making this quality the driving force of all we do rather than outside influences. While we are pleased to partner with insurance/vision benefit companies, we cannot let their restrictions or requirements compromise the care we give to our patients. Therefore, every year we re-evaluate the benefit programs we partner with and make difficult decisions about whether to continue partnering with them going forward.

For 2018 we will no longer be considered “participating providers” for Medical Eye Services Vision benefit plan. This was a very challenging and difficult decision as it impacts many patients whom we have enjoyed caring for*; their ongoing care is a great concern of ours. We hope to retain a relationship with them in the following ways:

If we have been monitoring, managing or treating a medical condition (for example: cataracts, glaucoma, dry eye, blepharitis, etc). We can help take advantage of your medical insurance benefits for the medical examination portion of our services – for information on this option – click here.

When you do not have a medical condition, your MES vision plan allows you to use your benefits to see an “Out of Network Provider.” We estimate an additional out-of-pocket net cost of $60 for contact lens patients and $120 [on average, some less, some potentially more] for eyewear patients to see us “out of network” – for information on this option – click here.

We are happy to do a benefits check for you to and see which of these options will make the most sense for you to continue to be a part of Fig Garden Optometry.

Of course we can forward pertinent information about the care we have provided to another eye care provider if you choose to move your care outside our office.

We appreciate the trust you have placed in us and look forward to continuing to provide your eye-care for many years to come.

The Doctors and Team at Fig Garden Optometry

*Employers in 2017 who were covered by Medical Eye Services Vision include: Fresno Unified School District and City of Fresno, EECU